AtriumTutoring centre software
Keeping families in the loop.
How do we keep families informed without me writing every message?
Write to the families you choose, check it arrived, and share each student's progress.
Writing to a group
Your words, their names
Start from one of your templates or a blank page. Each family's and child's names fill themselves in, so Jamie's parents read Jamie's name.
Pick who receives it
Write to a year level, a class, all of Rosa's families, or your own filters. Save a group you write to often.
Now or later
Send straight away, or set a date and time.
See who it reaches first
Preview the families it reaches, and who has no email on file, before you send.
After you press send
Every send on one line
Who sent it, when, and how many arrived.
Each family's result
Delivered, bounced or failed, with the reason an email came back.
Resend the ones that missed
A resend goes only to the families it failed for.
Change your mind
Cancel a send set for later before it goes.
Every send on one line
Who sent it, when, and how many arrived.
Each family's result
Delivered, bounced or failed, with the reason an email came back.
Change your mind
Cancel a send set for later before it goes.
Resend the ones that missed
A resend goes only to the families it failed for.
Friday,a note goes home.
Your team writes it and decides when it goes. Emails from automations wait until you switch each one on.
From tutor to family
Tutors write them
In the check-in weeks you set, each tutor writes one for each student.
Families see it once released
Released check-ins show in the portal. Email each family their report too, if you choose.
You check each one
Read it before the family does. Confirm it, edit it, or send it back to the tutor.
Wins you share yourself
What an invited family sees
Each child's term
Attendance, homework, this week's classes and released check-ins.
Your updates, their replies
Your messages in one place, and a form to answer your questions or reply to a check-in.
Their email choices
They pick which emails they get, such as progress updates or marketing.
Questions about families
How does a family get into the portal?
Your team invites them, one family or many at once. Each family needs an email on file and a child enrolled this term.
What can families do in the parent portal?
See their children, invoices, timetable and messages, give feedback, see holiday programs and send online enrolment requests. Each centre turns the portal on.
Can families unsubscribe?
Yes. Marketing emails carry an unsubscribe link, and later marketing sends leave that family out.
What still reaches an unsubscribed family?
Messages you mark as an essential service message rather than marketing.
Where do replies go?
Email replies go to the reply-to address you set. Answers sent through the portal stay in Atrium, under Families.
Can we use our own wording?
Yes. Templates, test sends, and your email logo and colours are set in Customise.
Waitlist
Places open in small groups
Atrium is at capacity for now. Join the waitlist and we will be in touch when a place opens for your centre.